Buyers Guide

Welcome to our polytunnel buyers guide. We are proud of our products and the time that we have put in to making sure that all our products are first class. We understand that purchasing a polytunnel is a considerable investment, and whilst we have lots of help and advice on this site, FacebookYouTubeTwitter and blog pages many people like to compare and contrast before they commit their hard earned cash to buying.

Top 10 reasons why First Tunnels is the top choice

1) The Market Leader

For over 20 years we’ve been leading the way…whether it’s product innovation, great prices, fantastic service, or by getting the country’s top gardening and food experts to help us develop the polytunnels they chose to use themselves…people like Alan Titchmarsh, Hugh Fearnley-Whittingstall, Bob Flowerdew, Mark Gatter, Andy McKee and Paul Peacock. Our customers must think we’re getting it right too… because we now sell over 3000 tunnels per year!

2) Super Strong Covers

The best cover for the growing conditions is vital. So is knowing it can stand up to the worst the British weather can throw at it. Polythene’s biggest threat is sunlight that’s why First Tunnels uses 800-gauge polythene sourced from experts in Southern Spain. It’s tough. It’s strong. It’s been specially developed to cope with extremes of UV. And we’re so sure it’s up to the task, we guarantee it for a full 5 years! Though it’s not uncommon for our covers to last closer to 10 years. All you have to do is decide which is the best cover option for you…with a little help and advice from the experts.

3) Timber Thickness

Specifying the right timber is important. If it’s too light, strength and rigidity are compromised. Too heavy and items like doors start to become unwieldy and difficult to move. Naturally we’re also conscious of the environment and the impact of using natural materials, that why all our wood is fully FSC accredited.

We’ve spent a long time arriving at the ideal timber thickness for doors, door frames and base rails And every inch of it is treated with TANALITH E to help preserve its strength, shape and rigidity. No shortcuts. Just the best materials for the job, carefully selected to perform perfectly.

4) Door Options

So what’s it to be…single doors, wide doors or double doors, doors that open in, doors that open out? How about our brand new sliding door? The size of your poly tunnel usually dictates whether you have single or double width doors. But the other choices are entirely up to you…with as much help and advice from us as you need on saving space, ventilation, locking and all the other practical considerations.

5) Steel Construction

Having made polytunnels for over 20 years, we know exactly the gauge of steel hoop to use for each size of tunnel. Obviously, the bigger the polytunnel, the more weight it has to support…but it doesn’t need to be over-engineered or unnecessarily costly. So we specify – as standard – a hoop which is more than up to the task in most normal situations...

Of course, some poly tunnels are sited in particularly exposed and windy places. So, where your poly tunnel may be subjected to extreme conditions, you can upgrade to a higher spec of hoop. For example, 10-12ft polytunnels can be upgraded to 35mm hoops, and 14ft polytunnels can be upgraded to 50mm hoops.

If you are in any way unsure of the best size of hoop for your particular conditions, don’t hesitate to get in touch with us. We’ll help you make the right choice and even offer you a bespoke solution when an unusually high level of strength and rigidity is called for.

6) Personal Construction Advice

Despite appearances, a First Tunnels' polytunnel is actually very easy to construct. But as with everything, there's a right way and a wrong way. So we do everything we can to make sure you do it the right way...with the minimum amount of fuss and effort.

We've got numerous videos including an easy to follow step-by-step demonstration of how to build your polytunnel, clean and maintain a polythene cover and advice from gardening experts to ensure that you get the most from your polytunnel. You can view the demonstrations on this site via your computer, laptop or even mobile phone to find the answers to all the usual questions. Plus pick up lots of extra tips and ideas by following us on Facebook, Twitter, YouTube and the blog.

We also have a dedicated team of constructors who can install your poly tunnel perfectly. If all else fails...just give us a call on 01282 601253.

We know many people build their polytunnels at the weekend or over a bank holiday when our office is closed. So we've set up the First Tunnels Construction Helpline specifically for these weekend periods. This allows you to talk directly to a constructor, ask their expert opinion, get the answers and complete your polytunnel.

If you'd like us to ring you, simply send us a text and we'll ring you back. Please note this service is NOT available over the Christmas period and Bank Holidays.

7) Product Guides

We've already mentioned our videos. But this isn't simply a collection of 'home movies' showing you the 'whys and wherefores' of construction. We brought in a professional production crew and filmed the whole process of building a polytunnel...from initial site preparation, right through to the finishing touches. And then we added loads of 'extras' too...everything from tips on ordering to expert advice from some of the professional gardeners who already use our tunnels.

We believe in quality - quality instructions for a quality product. So you'll find our printed manuals are equally comprehensive and easy to follow...and they're an invaluable guide and reference when you're in the thick of things 'on-site'.

8) Ease Of Ordering

First Tunnels website includes all kinds of information designed to make ordering easy…from helping you decide which polytunnel is ideal for you, to choosing the cover, 2 or 4 pieced hoops, the doors, the anchoring…in fact, everything you'll need to deliver the perfect polytunnel gardening experience. Our special intuitive calculator which helps you choose the perfect configuration and the extras you'll need. And once you've decided, the whole ordering process is quick and simple.

Of course, you can ring us too on 01282 601253 and we'll help you through the whole process.

9) Fast Delivery

Because every single polytunnel we make is ‘made to order’, we can’t pull a finished product straight off the shelf. Instead, we have to hand-select each of the component items, making sure we’ve included all the extras you may have decided on. The good news is we keep absolutely everything in stock, which means we can usually turn your order around very quickly. In the unusual event that something is out of stock, we’ll let you know immediately if there is likely to be a delay. Otherwise, you can expect despatch of a domestic polytunnel in only 5 working days…even quicker if you order during our ‘quieter’ period which is usually from September to December.

10) Don’t just take our word for it...

We believe we make the best polytunnels you can buy. But don’t just take our word for it. We sell polytunnels to NHS Trusts, schools, major government organisations and loads of household name ‘celebs’ in the gardening and food business, people like...Alan Titchmarsh, Bob Flowerdew and River Cottage chef Hugh Fearnley-Wittingstall. We also work closely with the leading experts in polytunnel gardening…Mark Gatter, Andy McKee and Paul Peacock. To find out what they think of First Tunnels...check out our website, Facebook, Twitter and the blog.

But don't just take the celebrities word for it. What better way to learn about company dependability, product quality and customer service than to hear it straight from other consumers?

By giving customers the opportunity to share their First Tunnels shopping experience, we believe this is the best reflection of our companies product and service. To help reinforce credibility, popularity and reputation, we have subscribed to not one, not two, not three....... but FOUR independent review companies allowing you to praise or complain about First Tunnels.

We value all feedback, good, bad or ugly and hope to build a long lasting relationship with our customer, through our high quality products and friendly service, to ensure they do not hesitate to order again and again with First Tunnels in the future.