Finance Information

Dreaming of having a Polytunnel and you haven't had chance to save, we can now offer our customers a finance payment option on order values of £500.00 or more. You can apply online or over the telephone - it's quick, easy and you'll get an instant decision. Our online retail finance partner is Pay4Later.

We offer a 6 month repayment period where your finance will be interest free. For 12 or 24 months periods, pay just 19.5% APR.

We require a deposit of 50% of your total order value, and pay the rest in convenient equal monthly instalments.

Once you have added everything to basket, proceed to checkout. If the total price in your basket is £500 or greater, when you get to the payment methods section of the checkout you will be given the option to apply for finance. Follow the steps in order to complete your application.

FAQs

How do I ask a question about the Credit Agreement?

If you have a question, require further information or if there is anything you do not understand regarding the credit agreement, please call Close Brothers Retail Finance on 0844 880 6542 or seek free, independent advice from organisations such as the Citizen Advice Bureau or the Money Advice Service.

How long does it take to apply online?

Our online application form typically takes less than 3 minutes to complete. Your application is then instantly sent to the finance company and they will typically respond with their decision in around 10 seconds. Some applications may take longer to process. If for any reason we can't give you an instant decision you will be notified on screen as part of the application process and also by e-mail, with a follow up e-mail as soon as a decision is confirmed.

What are the requirements for finance?

You must be a permanent UK resident and able to supply 3 years address history. Employment or retired and receive a gross annual income of at least £10,000.Have a good credit history and own a debit or credit card. You must have a UK bank account capable of accepting Direct Debits.

The goods must be delivered to your home address and the deposit must be paid using a credit or debit card.

Can I cancel my credit agreement if I change my mind?

You have the right under section 66A of the Consumer Credit Act 1974 to withdraw from the agreement without giving any reason before the end of 14 days (beginning with the day after the day on which the agreement is made or, if later, the date on which we will tell you that we have signed the agreement). If you wish to withdraw you must give the finance company notice in writing or by telephone or email. The name of your finance company will be clearly shown on your credit agreement (see contact details below). Please note that if you do give notice of withdrawal, you must repay the full amount of the credit without delay and in any event by no later than 30 days after giving notice of withdrawal. If you want to settle the loan after the 14 day cooling off period, you may do so but you will also have to pay interest accrued from the date the agreement was made until the date you repay it. If you wish to pay by debit card please telephone the finance company. If you wish to pay by cheque please send it by first class post to the finance company. Please allow 10 working days from the day you post the cheque to allow time to process the payment.

Close Brothers Retail Finance 
Dee House 
St Davids Park 
Flintshire 
CH5 3XF 

Telephone: 0844 880 6542 
Email: [email protected]

Will the finance company perform a credit check?

Yes. A credit check forms part of the automated decision making process.

Do I need a bank account?

Yes. You must have a UK bank account capable of accepting Direct Debits.

Do I need to pay a deposit?

Yes. If your credit application is accepted, you will be required to pay a deposit online, using a credit or debit card. The amount of the deposit is shown in the credit summary (displayed on the top left hand side of the screen throughout the credit application form) and on the credit agreement itself.

How do I repay the loan?

Your monthly repayments are collected by Direct Debit.

How much does the loan cost?

The total cost of the loan is shown on the finance agreement.

Are there any other charges?

If you fail to pay any amount you owe under the Credit Agreement by the date it is due, Close Brothers Retail Finance may charge you interest on that amount, they may also levy additional fees - details of these can be found in the credit agreement.

How long before I have to start to repay the loan?

Close Brothers Retail Finance will write to you to confirm the date that your repayments will commence. The first payment is typically due 30 days following the date of delivery of your order.

What APR will I be charged?

The APR is shown clearly on the credit summary (in the top right hand corner of the screen) throughout the credit application process. It is also shown clearly on the credit agreement itself.

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About First Tunnels

We’re a close-knit bunch of skilled professionals who take an enormous pride in the quality and versatility of our products, But we’re enthusiasts too - we use our own products, and that means we’ve introduced lots of improvements and innovations over the years…based on first-hand everyday practical experience. We work hand-in hand with top growing experts. We even have our own allotment for some seriously hands-on gardening, often accompanied by communal summer and winter barbecues because all work and no play would be very dull!

Polytunnel Community

Reviewed by you, Followed by you, Liked by you and listened to by us. We have a strong online polytunnel community, 35k Facebook Fans, 10k Twitter Followers and over 3m YouTube Views. Our community of dedicated, passionate Polytunnel gardening friends, love to share their sowing tips, growing hints and harvesting secrets with each other. But more importantly for you, as a customer or a potential customer, you can post your comments in all their glory or gory details. Come and join the Polytunnel family.

Construction Help & Advice

Our six man construction team has a wealth of polytunnel construction knowledge and are more than happy to share tips and advice with any of our customers. Many of the team have been quite literally 'hands on' developing the First Tunnels vast array of construction videos and in depth instruction guides. Our construction team are available to answer your questions and help in whatever way they can. Simply call 01282 601253 on week days between 9am-5pm...PLUS weekend cover on 07801 601253, between 9am-5pm.

Frequently Asked Questions

We are proud of our products and the time that we have put in to making sure that all our products are first class. We understand that purchasing a polytunnel is a considerable investment, and whilst we have lots of help and advice on this site, Facebook, YouTube, Twitter and blog pages many people like to compare and contrast before they commit their hard earned cash to buying. To this end we have compiled a list of the most common questions and provide 10 top reasons why First Tunnels Polytunnels is the top choice.

Getting Growing

Part of the fun of owning a polytunnel is picking the brains of people who really know how to make the most of the real growing potential. So we're making it easy for you...with some of the best brains in the business! This site now includes features, produced exclusively for First Tunnels by Andy McKee and Mark Gatter - best-selling authors of 'How to grow food in your Polytunnel' and 'The Polytunnel Handbook'. We also have videos from BBC’s Gardeners’ Question Time presenter, Paul Peacock. We also have a host of growing guides from Sam Youd, presenter & judge for the Royal Horticultural Society & Tatton Park Head Gardener.

Other Useful Stuff

What better way to learn about company dependability, product quality and customer service than to hear it straight from other consumers? By giving customers the opportunity to share their First Tunnels shopping experience, we believe this is the best reflection of our companies’ product and service. To help reinforce credibility, popularity and reputation, we have subscribed to not one, not two...but THREE independent review companies. We value all feedback, good, bad or ugly and hope to build a long lasting relationship with our customer, through our high quality products and friendly service, to ensure they do not hesitate to order again and again with First Tunnels in the future.