Customer Services

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Customer service is naturally very important to any business, however, at First Tunnels we take extra care in making sure our customers are always satisfied and pleased with our services. Offering great value for money as well as retaining the very highest Quality has always been a high priority.

Our polytunnels have no hidden extras. Unlike most of our competitors who don’t supply complete polytunnel kits, our prices include everything you need – that includes the frame-work, doors at each end, 5 year polythene cover and VAT. For information on shipping charges please click here.

The very core of the business is based on confidence, this has strengthened through 20 years of experience and has aided First Tunnels in providing an excellent service. We aim to offer a service where we can guarantee your complete satisfaction.

What better way to learn about company dependability, product quality and customer service than to hear it straight from other consumers?

By giving customers the opportunity to share their First Tunnels shopping experience, we believe this is the best reflection of our companies product and service. To help reinforce credibility, popularity and reputation, we have subscribed to not one, not two....... but THREE independent review companies allowing you to praise or complain about First Tunnels.

We value all feedback, good, bad or ugly and hope to build a long lasting relationship with our customer, through our high quality products and friendly service, to ensure they do not hesitate to order again and again with First Tunnels in the future.

Shopzilla
Click on any of the logos to read what our customers say about us
Trust Pilot
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A full refund to the customer is given if good’s are returned in their original condition.

We hope to build a long lasting relationship with our customer, through our high quality products and friendly service, to ensure they do not hesitate to order again and again with First Tunnels in the future.

If you have any comments or queries please click here to contact us.

Polytunnels

Domestic Polytunnels

Commercial Polytunnels

All orders over £10 receive FREE seeds
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