Customer Services
Our polytunnels have no hidden extras. Unlike most of our competitors who don’t supply complete polytunnel kits, our prices include everything you need – that includes the frame-work, doors at each end, 5 year polythene cover and VAT. For information on shipping charges please click here.
The very core of the business is based on confidence, this has strengthened through 20 years of experience and has aided First Tunnels in providing an excellent service. We aim to offer a service where we can guarantee your complete satisfaction.
We are committed to providing a first class service and a first class product. To help achieve this we have subscribed to Shopzilla's customer review system.
In order to display the Shopzilla UK Certified medal, our customers shopping experience must consistently maintain a high standard of customer service, dependability and product quality. We are proud to have been awarded the Shopzilla UK Certified medal. Click here to see our stores current rating.
A full refund to the customer is given if good’s are returned in their original condition.
We hope to build a long lasting relationship with our customer, through our high quality products and friendly service, to ensure they do not hesitate to order again and again with First Tunnels in the future.
If you have any comments or queries please click here to contact us.
